1. How much does shipping cost?
Shipping costs vary depending on your shipping destination and the number of items in your order. The total shipping fee will be calculated at checkout.
2. How long will it take to ship my order?
Orders typically ship within 7-9 business days after processing. Once shipped, your order should arrive within:
- 10-15 business days for domestic orders.
- 14-21 business days for international orders.
Please note that delays with shipping carriers may occur beyond our control.
3. What is the status of my order?
You can track the status of your order order tracking.
4. My order is past the estimated delivery time.
If your order has not arrived within the expected timeframe, please check your tracking informationd. If it still hasn’t arrived, contact customer service for assistance.
5. Why is my tracking information not working?
Tracking updates occur once your order has been picked up and scanned by the postal courier. If your order was placed over 24 days ago and tracking is still unavailable, please contact us to get support.
Make sure to have your order number and the email used for purchase when reaching out.
6. Can I make changes to my order?
Because our products are custom-made and printed on demand, changes can only be made within 24 hours of placing your order. If your order qualifies, you can request changes.
7. Can I cancel my order?
Order cancellations are available within 24 hours after placing your order. If your order qualifies, you can request cancellation.
8. What is your Refund or Exchange Policy?
If you receive an item that is missing, defective, or incorrect, please contact us.
For more details, please review our Refund and Exchange Policy.
9. I didn’t receive a confirmation email. What should I do?
Once you place an order, a confirmation email with your receipt and order details is sent immediately. If you didn’t receive it:
✔ Check your spam/junk folder.
✔ If you used PayPal, check the email linked to your PayPal account.
✔ Still not found? Contact us.
10. How do I contact customer support?
We’re happy to help! If you have any questions, please reach out to our customer support team .